Refund Policy
Returns (General)
If you are not entirely satisfied with your purchase, we’re here to help. Our products, if unused, can be returned within 7 days of the original purchase of the product plus 5 days for shipping. Before you return a product, please make sure that:
- You contact us
- The product was purchased in the last 7 days
- The product is in as new condition - meaning it has not been used. No used product will be eligible to be returned unless for warranty purposes.
- The product is in its original packaging
After contacting us, send the product with its original packing to one of our warehouses. Please get in contact to discuss and we will inform you of the return address.
Shipping charges incurred in connection with the return of a product for a change of mind will be the responsibility of the purchaser.
Damaged Items
Damaged items: If you received a damaged product, please notify us immediately for assistance.
Sale Items
Sale items cannot be refunded.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email: info@compocloset.com.au